It's a digital pass for a one-way trip of your Veer Valet Travel Bag, including pick-up and delivery. For a round trip to your vacation destination and back home, you'll need two (2) Veer Valet Tokens, one for each way. Got two Veer Valet Travel Bags? In that case, you'll need four (4) tokens—two to get each bag to your destination, and two to get each bag back.
Purchase your Token(s) before booking a Veer Valet shipment, as Tokens are the exclusive form of payment for Veer Valet. However, you can buy multiple Tokens at any time and bank them for future shipments. For your first shipment, we recommend purchasing at least two (2) Tokens for one (1) Veer Valet Travel Bag going to your destination and back. Remember that Veer Valet Tokens are good for up to three (3) years.
There are a few ways to use your Token to book a shipment: click the link provided in your order confirmation email; visit your My Account page on goveer.com and select Veer Valet; or click “Schedule Pick Up” from the Veer Valet page. Otherwise, visit veer.shipplay.com and manually enter your shipment details and Token ID (which can be found on your My Account page on goveer.com).
Easy. Just purchase two Veer Valet Tokens—one for each leg of the journey. You can print both shipping labels before you leave and place them in the Valet Bag’s clear sleeve. When your trip is over, simply dispose of the outbound label, and the return label will be ready and waiting.
You can use your Veer Valet Token to and from just about any country. Depending on which countries, there are upgrade fees that are charged when you schedule your pickup. For a shipment to and from Canada, it's a $10 USD upgrade.
Visit the full Veer Valet FAQ in our support center.
We know you’re eager to get your adventures underway so we work hard to get your new Veer gear to you as quickly as possible.
Veer optimizes your cart so items ship from the nearest Veer warehouse where inventory exists in order to minimize delivery time (and cost, if you choose an expedited method).
However, delivery estimates are dependent upon a variety of factors, including weather and other disruptions at the shipping carrier. Also note that Veer may also be required to verify identity and/or address information in the approval process, which may cause shipping delays.
Shipping carriers experience high demand from time to time, and FedEx is no exception. Please note that delivery to some regions may take longer during times of peak demand.
We feel the need for speed! In Stock items ordered by noon EDT Monday thru Friday (excluding holidays) ship that day. In Stock items ordered after noon EDT, or on weekends and holidays, will ship the next business day.
Pre-order or out of stock items will ship separately in the future. In other words, if some items on your order are In Stock and some items are not, In Stock items will be separately shipped now.
Veer operates two distribution centers – one in Reno and one in Atlanta – which allows us to efficiently deliver to over 90% of addresses in the continental US in 1 or 2 days using Fedex Home Delivery. This allows us to deliver 7 days a week for speedy delivery on weekends as well. Additionally, we’re pleased to automatically upgrade shipping to Hawaii and Alaska orders using Fedex 2-Day service at no additional cost.
In the event there are items in your order that are not available in the closest distribution center, those items will ship from our alternative distribution center separately.
All orders at goveer.com receive free ground shipping! We are able to ship to valid United States addresses. Some items, such as replacement parts, can also ship to Canadian addresses. Unfortunately, we cannot deliver to PO boxes or military bases (APO/FPO addresses).
Shipments to some regions can take up to 7 days and shipments to Hawaii may take longer (even if it ships via express 2-day shipping). If you would like expedited shipping, you can choose that option at checkout.
We ask that you report any missing items or packages within 7 days of delivery date so that we can address the issue with our carrier(s) within their required time lines.