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Frequently Asked QuestionsFrequently Asked Questions
Do you offer replacement parts for my Switchback System?
Yes, we offer a complete assortment of replacement parts to support use of your Switchback gear over many years. You can find those here [LINK} or just chat or email us to confirm the parts you may need.
Can I add a second child on the &Jog frame?
No. The &Jog frame was designed to accommodate one Switchback Seat, infant car seat or Bassinet. If your family needs a frame that can handle two seats, we recommend the &Roll frame. As background, some parents purchase a typical 3-wheel "jogger" because they are perceived to be more all-terrain. While that's generally true, our 4-wheel &Roll frame was specifically designed to be all-terrain with its various shock absorption characteristics and oversized tires, so unless you are fired up to jog or run, if you have or are expecting two kids, the &Roll frame may be a better option for you.
What accessories are compatible to use with the &Roll or &Jog?
The Switchback System is designed to be modular, and serve your family's needs over many years. All Switchback accessories are compatible with the &Roll and &Jog frames.
Can I attach the Bassinet to the &Jog frame?
Absolutely, yes. Both the &Roll and &Jog frames were specifically designed to accommodate our Bassinet.
Do I need to replace a flat tire with a new wheel?
If your tire is damaged we can certainly help with a new wheel, however, if only the innertube is damaged you may replace it on your own. The front wheel requires a 12.5” x 2.25” tube, while the two rear oversized tires require a 16” x 1.75” tube. Replacement tubes for the front tire must have a "bent" valve stem. Pro Tip: For small holes, add a dab of tire sealant inside the tube (make sure you have a Schrader valve core remover and tire removal lever).
5.0Rating based on 32 reviews
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32 reviews
- Jessica H.Verified BuyerRated 5 out of 5 stars4 days agoReviewingSwitchback Seat LuxeGreat seat
I went back and forth on getting this seat as it is pricey and I wasn’t sure how long we would actually get out of it but once it arrived it’s been game changer! Our little loves it and I love the extended sunshade it has! The fabric is softer then it looks also:)
- Amber S.Verified BuyerRated 5 out of 5 stars1 week agoReviewingSwitchback Seat LuxeAmazing product!
We love our seat for our almost 3 year old daughter! We live off a very bumpy fish hatchery so it’s perfect!
- Karen C.Verified BuyerRated 5 out of 5 stars2 months agoReviewing&Jog Jogging FrameFun for everyone!
Jogger gets across all terrains and in style. Quality is top notch, as always.
- Peter C.Verified BuyerRated 5 out of 5 stars3 months agoReviewingSwitchback Seat LuxeBaby Loves It
Baby, currently 12 lbs, does not like the car seat or bassinet (Uppababy) for any extended period of time on the stroller.
Bought the &Roll since the Vista 2 can’t handle off road terrain very well and I wanted to be able to jog with baby and the pup. Lucky the Switchback reclines and is with the infant insert baby is fully supported. We are able to get in 1 hr walks without any fussiness. Highly recommended this seat.
- joyVerified BuyerRated 5 out of 5 stars4 months agoReviewingSwitchback Seat LuxeComfortable
My daughter prefers this than her stroller. She seems to be comfortable and we’re able to recline.