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Frequently Asked QuestionsFrequently Asked Questions
Do you offer replacement parts for my Switchback System?
Yes, we offer a complete assortment of replacement parts to support use of your Switchback gear over many years. You can find those here [LINK} or just chat or email us to confirm the parts you may need.
Can I add a second child on the &Jog frame?
No. The &Jog frame was designed to accommodate one Switchback Seat, infant car seat or Bassinet. If your family needs a frame that can handle two seats, we recommend the &Roll frame. As background, some parents purchase a typical 3-wheel "jogger" because they are perceived to be more all-terrain. While that's generally true, our 4-wheel &Roll frame was specifically designed to be all-terrain with its various shock absorption characteristics and oversized tires, so unless you are fired up to jog or run, if you have or are expecting two kids, the &Roll frame may be a better option for you.
What accessories are compatible to use with the &Roll or &Jog?
The Switchback System is designed to be modular, and serve your family's needs over many years. All Switchback accessories are compatible with the &Roll and &Jog frames.
Can I attach the Bassinet to the &Jog frame?
Absolutely, yes. Both the &Roll and &Jog frames were specifically designed to accommodate our Bassinet.
Do I need to replace a flat tire with a new wheel?
If your tire is damaged we can certainly help with a new wheel, however, if only the innertube is damaged you may replace it on your own. The front wheel requires a 12.5” x 2.25” tube, while the two rear oversized tires require a 16” x 1.75” tube. Replacement tubes for the front tire must have a "bent" valve stem. Pro Tip: For small holes, add a dab of tire sealant inside the tube (make sure you have a Schrader valve core remover and tire removal lever).
5.0Rating based on 25 reviews
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25 reviews
- JessicaVerified BuyerRated 5 out of 5 stars3 months agoReviewingSwitchback Seat LuxeFantastic Addition
Absolutely fantastic Veer addition.Well worth the price.Multi use.Easy to use.
- Hannah P.Verified BuyerRated 5 out of 5 stars3 months agoReviewingSwitchback Seat LuxeWe love this stroller!
The stroller is smooth, it's easy to use, it's comfortable for us and our baby., it's easy to clean, and with the infant insert we've been able to use it since our baby was a newborn. It really made getting outside with him easy and fun.
- Erika T.Verified BuyerRated 5 out of 5 stars3 months agoReviewingSwitchback Seat LuxeSturdy and multi functional
It seems to be extremely good quality
- Dottie P.Verified BuyerRated 5 out of 5 stars4 months agoReviewingSwitchback Seat LuxeFavorite Stroller!
We have 4 kids and have been through a few different strollers; the Switchback system has been by far our favorite. The stroller itself is so sturdy and it handles/maneuvers so smoothly.I appreciate the pockets on the inside of the bottom storage for easy organization and I love having the option to choose different levels of suspension! We are always on the go with our boys and changing up the terrain.The switchback seat is a game changer. We are constantly out at kids games, dinners or the beach and it's so nice to be able to take the seat off and use it as a high chair, booster or lounger-separate from the stroller.My husband is 6'5'' and the handle bar adjusts higher than any other stroller which is a nice bonus for him too!
- Daniel R.Verified BuyerRated 5 out of 5 stars4 months agoReviewingSwitchback Seat LuxeThe best stroller for active families
Amazing. I get compliments on my stroller all the time. So many of my mom friends didn't know about the switchback systems. For triathlete dads (and moms) a huge benefit. I use both bases all the time and the bike attachment rocks. Great for a family ready to stay active whether your with mom or dad!